Welcome to HandMeOn!
Have something to sell? Become a vendor!

Vendor Quick Start Guide

HandMeOn is based on CS-CART - a premier, feature-rich marketplace software platform. This guide should get you up and running quickly. For more in-depth coverage of the many functions available, you can do any of the following:

 

Important First Steps:

Housekeeping

  • Your admin panel is located at http://handmeon.co.nz/marketplace/vendor.php
  • Make use of the handy video tutorials available for most functionality you will encounter. Look for the button.
  • Remember to click after performing any change in your admin panel.


Set up your Stripe account

HandMeOn uses "Stripe" payment gateway. You will not be able to receive payments until you create and link your Stripe account to HandMeOn. Do this as follows:

  1. Login to your administration panel. Change your password if asked.
  2. Click the "Vendors" tab, then select "Vendors" from the drop-down menu
  3. Click on your Company Name
  4. Click the "Add-ons" tab (beside the highlighted "General" tab)
  5. Under the "Stripe Connect" heading, click "Add account"
  6. You will be redirected to the Stripe website where you can log in to an existing stripe account in order to link it to HandMeOn. If you don't have a Stripe account, you can create one.

    Watch the brief video below:

Set up your shipping methods

Without shipping methods set up, your customers will encounter errors at the checkout page.

HandMeOn has created some basic shipping methods, which each vendor can adapt to their own requirements. These methods are:

  • North Island Urban
  • North Island Rural
  • South Island Urban
  • South Island Rural

These shipping methods are named after the four basic new zealand locations which have been set up by the handmeon administrator. Postcodes have been assigned to each location and the system automatically detects the location of your customer by the postcode entered during registration or at checkout, and presents the relevant shipping method and price. (You can view these locations and postcodes via your administration dashboard under "Administration" -> "Shipping & Taxes" -> "Locations")

If you're shipping to all parts of New Zealand, you'll likely need to adapt/create all these locations. To adapt these shipping methods to your own requirements, go to "Administration" -> "Shipping & Taxes" -> "Shipping Methods"


Watch the brief video below, which demonstrates how to set up one location "North Island Urban":


Upload your company logo

Log in to your administration panel. Click "Vendors", then your company name. Find the "Logos" tab and upload your logos.
Watch the brief video below:


Create your products

If you would like us to assist you with the creation of your products, reply to your welcome email with your product details, or a website where we can find details. Once your store is set up and the products are loaded, you'll be able to take your time to learn all the management functions and features in your administration panel. Remember, we are just an email away if you have any trouble. If you qualify according to your plan, we'll also start promoting your store and products throughout the site in designated locations.

If you want to dive right in yourself, the following brief video shows you where and how to begin loading your first product:

Familiarise yourself with vendor features and functionality

NOTE: In the interests of marketplace uniformity and to avoid problems, some of these functions may be manageable only by HandMeOn administrators. If you need any particular functionality that is not currently available in your administration panel, please let us know. This might apply, for example, to setting up shipping methods.

If you get stuck, don't hesitate to ask us!
 Tip: If your plan allows, attract more attention by adding videos to your products. That way, your video will appear on the homepage video gallery.