Learn how to manage your store on HandMeOn. All the many features explained.
If you are just getting started as a HandMeOn vendor, please visit our Vendor Quick Start page to get you up and running as quickly as possible.
HandMeOn is based on CS-CART - a premier, feature-rich marketplace software platform. Rather than re-invent the wheel, the videos provided are direct from CS-CART.
CS-CART have a comprehensive list of videos on their YouTube channel. So if there is anything missing from our list below, you will likely find it on the CS-CART YouTube Channel.
NOTE: Some functionality is currently managed solely by the HandMeOn administrator. Please contact us to enquire about any specific configuration you need. Be sure to subscribe to our mailing list at the bottom of the page to keep updated with new functionality.
Basic Features:
These features are available to all vendors:
- Logos - Upload and manage logos
- Products - Everything related to product management
- Content - Add and manage the content on your vendor store
- Marketing - Set up and manage promotions, learn the difference between catalog and cart promotions, etc
- Orders - View and manage everything related to your orders.
- Shipping & Payments - Functionality around shipments and payments
Extras:
These features are available to specific vendors, according to your vendor plan.
- YouTube Videos - Display videos on your store and specified product pages
- Auction - Create an auction from a product listing
- Product Bundles - Create bundles of products which can be purchased as a single package
- Messenger - Communicate in real-time with your customers
- Featured Products - Promote your product on a dedicated carousel on the homepage
- Featured Vendors - Promote your business in a dedicated panel on the homepage
- Daily Deals - Promote your product on a dedicated "Daily Deal" carousel on the homepage and on a separate dedicated "Daily Deal" page.
Familiarise yourself with vendor features and functionality
- Introduction to the Administration Panel
- Products:
- Product Properties (Fields and Settings)
- How to add and edit products
- Product Variations
- How To: Turn Option Combinations into Product Variations
- Out of Stock Actions
- How To: Attach Files to Products
- How To: Create Downloadable Products
- How To: Set up a Maximum Order Quantity for a Product
- How To: Set up a Minimum Order Quantity for a Product
- How To: Display the Quantity Box as a Selectbox With Quantity Variants
- How To: Define Wholesale Prices for the Product
- Product Features:
- Product Filters:
- Product Options:
- How To: Create a Product Option
- Properties of Options and Option Variants
- Global Product Options
- Settings of Specific Option Types
- Product Option Combinations
- How To: Add Images for Option Variants and Combinations to a Product Page
- Exceptions (Allowed and Forbidden Option Combinations)
- Options and Inventory Tracking
- Payment Methods:
- Payment methods are managed by HandMeOn. Currently, Stripe is the payment gateway used by HandMeOn.
- Shipping & Taxes:
- How To: Set One Shipping Cost for the First Item and Another One for Each Additional Item
- How To: Set up Different Shipping Costs for Different Products
- How To: Set Free Shipping for an Order Which Total is More Than Some Value
- How To: Make Shipping Cost Dependent on Order Total
- How To: Make Shipping Cost Depend on the Product Amount
- How To: Set up a Free Shipping Method
- How To: Set up a Manual Shipping Method
- Manual Shipping Method is Not Displayed
- How To: Make Shipping Cost Dependent on Order Total and Weight
- Users:
- Accounting:
- Website:
- Create and modify pages, links and forms;
- Orders:
- How To: Assign Managers to Orders
- How To: Copy Orders
- How To: Define the Initial Order ID
- Administrator Does Not Get Order Notifications E-mails
- How To: View and Edit Order Details
- Order Export
- Order Import
- How To: Change Order Status
- Quick Actions
- How To: Remove Credit Card Information From Order Manually
- How To: Add a Sales Tracking Code
- View Orders
- How To: Allow Customer to Pay Order Once Again
- Return Requests:
- Sales Reports
- Shipments:
